Researching vending machines for your company can be a challenging task. That is why Dakota Vending Services is happy to provide this list of frequently asked questions as a resource tool for people interested in the vending services we offer.

How much do vending machines cost?
Dakota Vending Services provides all vending machines and services free of charge.

What is Full Service Vending?
It is our goal to be the best customer service company in the vending business. This means we manage every conceivable facet of the vending program. We take care of everything. Dakota Vending Services understands that your time is very important.  So leave the vending to us!

What types of vending machines are available?
Vending machines, Coke machines, Pepsi machines,  juice machines, filtered water dispensers, beverage machines, and snack machines are all available through Dakota Vending Services.  As far as beverage machines are concerned, we have both bottle (20oz) and can (12oz) machines. We also have a variety of snack machines available.

What do the vending machines look like?
Dakota Vending Services offers vending machines in various sizes that fit most locations. All vending machines are attractive, newer, top-of-the-line models.

What sizes of vending machines are available?
The most standard machine measures 72"x39"x33". However, if the machine is going to be placed inside an enclosure it is best to allow for 80"x45"x40". These dimensions take in consideration the space for the door opening as well as room in the back of the machine for the plug-in and the need for air movement for the compressor.

Where should you install or place your vending machine?
The specific locations may very depending on the type of business you have, but the goal is always the same: place the beverage machines in locations that will receive the most foot traffic and in areas that will be the most profitable.

When you sign up with Dakota Vending Services, we send out a representative to survey your business. Our vending service professional will determine the best locations and how many vending machines you may want to consider.

How long does it take to install the vending machines and what is the process?
It takes about 15 business days to have your vending machine installed and filled. Dakota Vending Services process for vending machine installation is simple and seamless.

Step 1: Sign up for our free services or call us at (952) 292-6629

Step 2: Dakota Vending Services will contact you to schedule an appointment for our representative to come meet with you.

Step 3: A representative will meet with you and determine the best location(s) at your business to place a vending machine, verify that you have the correct electrical outlets and go over product selection with you.

Step 4: The vending machines will be delivered shortly after an agreement is made and services are ordered.

What does a soda cost from the vending machine?
The cost of the product in the vending machines is different depending on your geographic location. Pricing for soda machines are based on what the Coke and Pepsi bottlers set for their national vend rates.

What products do you have available in the vending machines?
We have a variety of products available for our vending machines. The products include all the Coke and Pepsi product lines and much more. Please look at our Products page for more information.

How many different selections can the vending machines hold?
Depending on size, soda machines hold 7-12 selections at one time.

How do you deal with repair and refill issues?
A variety of things can go wrong with vending machines. Dakota Vending Services is always prepared for the worst-case scenario. We have a staff of vending service specialists on call to assist you and make sure your vending machines are always functioning properly. We take a proactive approach to ensure that your vending machines are working year round with a routine maintenance and cleaning schedule. Any time a vending machine is broken or runs empty money revenue is being lost. That is why it is important to have a service department that is well managed, detail oriented and willing to do the follow up necessary to correct any problems that may come up.

Please contact us if you experience a problem with your vending machine. We are available on a 24/7 basis through our website. When you contact us, your service order is logged into our database and your vending machine is flagged in our system. We can have your issue corrected within 2-3 business days and we will follow-up with you to make sure that your service order was corrected.

What if someone loses money in the vending machine?
Dakota Vending Services will reimburse any money that is lost in the vending machine. Refunds are mailed out within 48 hours of receipt.

What if my vending machine is vandalized?
Vending machine vandalism can happen and is usually a temporary situation. Choosing the best location for the vending machines can prevent vandalism. Dakota Vending Services prefers indoor vending machine placements. Indoor locations are better monitored. There is a significantly less likelihood of a vending machine being vandalized at an indoor location. If your machine is vandalized, you will not be held responsible for any damaged equipment or lost money. Dakota Vending Services reserves the right to remove vending machines if vandalism continues to be an issue. Before we place a new vending machine at your property we would ask that you find a better location or take steps to correct the problem.

What happens if I need to move my vending machine?
In some cases, vending machines may need to be moved for building remodeling or other reasons. Whatever the circumstance, we ask that you notify us of a vending machine move as soon as you can. Please contact us at least 20 days in advance of the date you need to have the vending machine moved. This is because we need to have the product removed before the vending machines can be moved.

How often should the vending machines be refilled?
Vending machines should always have sodas, snacks or food to vend. Anytime a vending machine runs empty, money is lost. Many vending companies place their vending machines on a generic refill schedule that is not adequate. The usage on every vending machine fluctuates throughout the seasons. The most important season in vending is the summer. If the vending machines are not on the correct refill schedule for the summer, much of the year’s revenue will be lost. At Dakota Vending Services, we understand that no two locations are the same and that each vending machine deserves our individual attention. We cater the refill scheduling of each vending machine to meet the needs of your business.

What products should go in the machine?
It is very important that the correct product selection is placed in vending machines. Dakota Vending Services will work with you to make sure that you have the product selection that suits your business the best.

What if I have a question that is not in the FAQ?
If you need more information call us at (952) 292-6629 or you may email us at info@dakotavending.com.  You will receive a reply shortly.